Data We Collect and Why We Collect It
When you open an account, we collect your name, contact details, and the wallet identifier you use — whether that is a bKash number, a Nagad account or a Rocket mobile number. This is needed to process deposits, verify withdrawals, and keep your account secure. We
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also log device type, browser session data, and IP address each time you access the lobby, so we can detect unusual activity and protect your account from unauthorised access. If you contact our support team, the conversation record is stored against your account for follow-up purposes.
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We do not sell your personal data to third parties for marketing. Payment data linked to bKash, Nagad or Rocket transactions is handled only to the extent needed to confirm a transfer and credit your account wallet — we do not store full wallet PINs or
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transaction credentials beyond what the payment rails themselves expose to us. Your data is retained for as long as your account is active, or for the period required under applicable law in your eligible region. You may request a copy of your stored data or ask
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for deletion by contacting our support channel directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.